How can we help?

1. On the phone that stays in the nursery, open Dennest, choose Baby camera and create a nursery.
2. Choose a passphrase of at least 12 characters. Four random words work well.
3. Add your own phone (see pairing below), then tap Start streaming on the baby phone.

Plug it in and place it at least a metre (about 3 feet) from the crib, out of reach. Keep Dennest open on it: iOS does not let apps use the camera in the background. While it streams, the screen dims; tap it to show the controls.

1. On the baby phone, tap Add parent device. A QR code appears.
2. On the new phone, open Dennest, choose Parent viewer and tap Scan QR code from the baby camera.
3. The baby phone checks the new phone and shares the encryption key with it.

Each QR code works once and expires after five minutes. Tap Add parent device again for a fresh one, and make sure both phones are online.

Yes. Choose Parent viewer and type the nursery code shown on the baby phone, plus the nursery passphrase. Your phone receives the encryption key as soon as a phone that already has it is streaming or has Dennest open. Until then it shows that it is waiting for the key.

The baby phone needs the camera and microphone to stream. A parent phone uses the camera only to scan the QR code, and asks to send notifications for alerts.

If you declined a permission, you can turn it on again in the Settings app, in the Dennest section.

Your phone alerts you when the nursery stays loud for a while, when the baby phone's battery runs low, and when the baby camera's connection is lost. You can adjust how loud and for how long in Settings. Sound and connection alerts are marked Time Sensitive, so they can come through a Focus if you allow it.

Alerts need Dennest open or running in the background on your phone. Watching and then locking the phone is fine. If you swipe Dennest away in the app switcher, alerts stop until you open it again.

Also check that notifications for Dennest are allowed in the iPhone Settings app.

Night mode brightens the picture in grayscale. It has three settings: Off, On and Auto. On Auto it switches on by itself when the room gets dark and off again when it gets light. A dim night light gives it more to work with.

You can change it on the baby phone or from any parent phone while you watch.

Turn on Lock with Face ID or passcode in Settings. Dennest then asks for Face ID or your passcode before showing the nursery. While the lock is on, Picture in Picture is not available, so the nursery never shows outside the lock.

Open Settings and tap Leave nursery on this device. This signs the phone out of the nursery and removes the nursery's keys from it.

On any other phone in the nursery, open Known devices and remove the lost phone. It is cut off right away, and the encryption key is replaced so it cannot watch again.

If someone else may know your passphrase, change it in Settings as well.

Our server keeps a small record of your nursery and its phones so they can find each other (see the privacy policy). Leaving the nursery does not erase that record. To have it deleted, write to contact@bind.games with your nursery code, shown on the baby phone.